Cable One Customer Care Center
Watch us make you smile Come and join our team where we value customers and our employees!
Cable One Customer Care Center has PART TIME positions available !! Cable One, a Washington Post Company, is a provider of cable television programming, high speed internet access, and telephone service. Our associates enjoy a friendly environment with state of the art equipment; from flat screen monitors, to ergonomic and spacious work stations. Our surroundings are bright and modern with a large 1960s nostalgia cafeteria featuring the Wii game and Cable TV.
Cable One is centrally located in downtown Phoenix at 3110 North Central Avenue. We are seeking experienced individuals with sales,customer service and call center back ground who demonstrate a passion for helping others. The required work hours of the position could be any day Monday through Sunday. Scheduled hours to be determined by the needs of the business.
As a Customer Care Center Service Representative, your calls will be in regards to sales, billing questions, trouble shooting repair issues and guiding customers in selecting products and services best fit for their needs. On each call you will be expected to demonstrate the highest degree of professional courtesy and provide one call resolution.
Skill Requirements
PC proficiency, minimum 40 wpm typing skills
Excellent verbal communication, diction, English grammar
Proven multi tasking skills
Ability to work in a flexible, team environment
Previous call center experience
. Sales skills required
High school diploma or GED equivalent required
.Must be able to pass extensive back ground check, drug and physical tests
Job Responsibilities
Receive inbound calls from Cable One or potential new customers
Meet established Center productivity and quality standards
Stay current on new products, services and any temporary impacts which could affect customers
Operate office equipment
The skill set pay is $12.50 hourly. Up to $75.00 monthly cable benefit, and tuition reimbursement.
Our associates enjoy a friendly environment with state of the art equipment; from flat screen monitors, to ergonomic and spacious work stations. Our surroundings are bright and boast colors of red white and blue (Cable One colors). Enjoy lunch and breaks in our 1960s nostalgia cafeteria and try your skill playing the Wii game.
Training is 4 weeks, Monday through Friday 10:00am-6:30pm. Cable One is an equal employment opportunity company who values employees. Applicants must meet all background clearances and drug testing requirements.
Please send resumes to CustomerCareCenterJobs@cableone.net
- Location: Downtown Phoenix
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.