Summary:
Ensure timely, efficient and effective communication between AGF, its members and the general public. Ensure delivery of quality member programs and services. Assume responsibility for special projects as assigned.
The scope of this position is broad, including implementing programs/services for current members as well as overseeing all related aspects of communication for AGF including exchange of information with members, non-members and the general public. This includes developing and producing publications, designing and maintaining the website and other electronic communications, and maintaining the member database. The position is also responsible for managing the operations of the organization, including accounting, technology and general office management.
A. PRINCIPAL RESPONSIBILITIES
Member Programs and Services
Work with AGF members and staff to assess members interests and needs and to prioritize, plan and develop high quality services responsive to those needs.
Design/administer member surveys as needed.
Staff the AGF Membership Committee, working with them to identify prospective members and determine the best services to offer to members. This includes working with the President/CEO and Committee Chair to plan meetings, develop meeting materials, and follow through with action steps from meetings.
Develop program summary for each program, post to website and include in monthly newsletter.
Assist with planning for programs including securing meeting spaces, ordering food, and preparing program materials.
Video tape AGF programs, edit, and upload to AGF website. Convert video to podcast and post podcast on website.
As required, organize webcast meetings and set up webcam to broadcast meetings.
Work with President/CEO in drafting and sending annual dues renewals (January of each year).
Assist in all activities related to conducting AGF special events (i.e. use Adobe Creative Suite to design program materials, implement marketing plan, process registrations, venue negotiation, etc.).
Respond promptly and thoroughly to member inquiries and requests, completing necessary research to provide needed information and resources.
Maintain extensive records of all programs and services through database and other records.
Monitor and update WebLink member community website.
Membership Development and Communications
Develop/maintain marketing materials for prospective members and/or media inquiries.
Coordinate design, layout, and facilitate printing of all publications for AGF, including brochures, annual report and other documents as required.
Respond to all inquiries regarding AGF membership.
Work with Membership Committee and President/CEO to implement the Member Recruitment Plan.
Produce bi-monthly email newsletter (News & Notes) designed to inform the community at large about upcoming activities/events/services offered by AGF.
Format/send the bi-monthly Member Exchange email newsletter.
Provide information, materials and other assistance (related to philanthropy in general, funding trends and sources, community priorities, nonprofit organizations, and AGF activities) to those who call, email or visit our office.
Collaborate with President/CEO in developing, proofreading, printing and distributing AGF publications and mailings to Board members, AGF members and public at large. This includes an extensive email marketing component and requires the creation of mass email campaigns that are optimized for readability.
Support media relations program. Provide research, development and distribution of press releases.
Other responsibilities, as deemed essential by the President/CEO, that contribute to the smooth operation of the organization.
Creatively maintain and develop the AGF website, including resources, general information, Members Only site (and integration with database), program videos, and calendar of events. Monitor and report usage and make improvements as necessary.
Maintain member development and contact records in database and provide reports to President/CEO on member development activities as requested.
B. ADDITIONAL RESPONSIBILITIES
Technology
Use and ensure smooth functioning of all office equipment, including copier, fax machine, printers, phones, video camera, microphones, webcam, and company computers/laptops.
Maintain all software programs including WebLink, Microsoft Office Suite, QuickBooks online, Adobe Creative Suite, and web content management system. Work with providers to troubleshoot any problems.
Oversee backups, virus protection, etc.
Research and recommend new products/services as appropriate.
Update and maintain AGF Facebook Page.
Finances
Prepare bank deposits and track incoming dollars. Input all financial data into QuickBooks online.
Organize and prepare checks for payment of bills.
Track all accounts, receipts and payments due.
Provide financial reports as needed to President/CEO, CPA, and/or Treasurer.
Work with accountant to prepare monthly account reconciliations and complete year-end 990 and 1099 reports.
Complete grant reports as requested.
General Office Activities
Order and store all office supplies.
Maintain updated member list, membership directory and mailing lists.
Maintain necessary records/office filing system, both electronic and hard copy.
Prepare and ensure timely delivery of annual state-requested reports.
Support President/CEO (minimal)
Complete proof-reading, formatting and other support for the President/CEO as requested.
Furnish reports and/or conduct research for President/CEO as requested.
C. POSITION QUALIFICATIONS, EXPERIENCE, CAPABILITIES
Minimum of an undergraduate degree, with 3-5 years in professional capacity preferably involving one or more of the following: program management, grantmaking, development, membership services, conference or event planning, marketing or public relations, education, communications. Familiarity with philanthropy and non-profit organizations is advantageous.
Strong commitment to and skill in providing excellent service.
Self-motivated and strong ability to manage workload independently, while also able to work well as part of a team.
Outstanding organizational skills and attention to detail.
Proficient in use of Microsoft Office Suite; familiarity with Adobe Creative Suite and social media tools.
Experience in email marketing, including newsletter production.
Some marketing design experience, including desktop publishing (preferably Adobe Illustrator and Photoshop), or willing to learn.
Basic understanding of website management, including familiarity with content management software like Dreamweaver or FrontPage.
Outstanding verbal and written communication skills, including a good phone personality.
Patience, flexibility and a sense of humor.
- Location: 16th St. & Missouri
- Compensation: $32,000-$40,000, depending on experience
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.