Audio-visual company is currently searching for experienced Hotel Audio Visual Technician candidates for opportunities in prestigious Scottsdale/ Phoenix Area hotel properties. Candidates will have a minimum 2 years experience working on property in a high-level hotel audio-visual department. Must be experienced, as well as have a polished, business-like appearance and be able to work in a Fortune 500 environment among top executives, celebrities, and social elite.
Audio Visual Technician
Key Responsibilities:
Exemplify and promote Extreme Customer Service to clients and co-workers
Typify Company Core Values
Works nights, weekends, holidays, split shifts, as well as very early mornings and late nights
Participate in 24-hour emergency on call system for assigned area
Assume duties of co-workers throughout company including supervisor when assigned
Resolve customer complaints in a timely manner
Actively pursues high scores in customer surveys
Supports Director in developing cost savings strategy and makes recommendations to immediate supervisor
Promotes and creates a safe work environment
Attend company training classes.
Continually maintains professional and polished image under all circumstances
Prepares documents for tracking, reporting, and inventory purposes
Supports Director in loss, damage, or theft prevention strategy
Set-up, operate, and dismantle audio-visual equipment
Builds personal rapport with hotel management, staff, and hotel chain whenever possible.
Summary of Experience:
High School or GED. Some college preferred. Company may consider equivalent work experience in lieu of academic credentials
Minimum of one year (1) year serving as a customer service agent in a similar industry (preferably in a Five Star Five Diamond hotel)
Background in music, recording, audio-visual, computers and/or proficient in related technology highly preferred
Required Knowledge, Attributes, Skills and Abilities:
Embodies and encourages Extreme Customer Service both inside and outside the company
Demonstrates and upholds company Core Values
Professionally groomed to company standards, specific location’s standards, and to the standards of our clients (changes depending on location). Polished image
Approachable, warm and friendly
Articulates ideas and concepts in the English language clearly and concisely. Confident interacting with celebrities, Fortune 100 executives, and the social elite. Must convey technical concepts in plain everyday language to non-technical clients
Teachable. Readily accepts strong mentoring, accountability, and practical discipline. Willing and able to learn new technologies quickly. Retains knowledge learned. Company requires that all employees faithfully advance through their respective career path
Highly organized, strongly self-disciplined, and characterizes outstanding leadership skills
Fluency in a second language is helpful
IMPORTANT - This is not a film, photography, commercial low-voltage, install, commercial audio/video editing position. Only candidates with the required hotel audio-visual departmental experience will be considered.
Qualified candidates should respond with a detailed, professional resume, complete with salary history.
A great career path in a dynamic growing company starts today!
- Compensation: Salary - DOE
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- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.