Position Summary
The Technical Consultant occupies an important support role on the services team, focusing on data conversion and migration. This position works directly with project team members to migrate data from legacy systems utilizing supplied requirements. The Technical Consultant interacts with clients and project team members to clarify customer requirements and provide direction on system sizing, performance, and preferred configurations. The Technical consultant collaborates with peers and senior staff to continuously improve conversion processes, including process standardization and automation where appropriate. The Technical Consultant plays a key role as part of the implementation team that installs, configures, customizes, and integrates ERP and LMS solutions for customers. The incumbent employs a diverse set of technical, analysis, and communication skills to create solutions and solve problems.
Position Details
Duties and Responsibilities
„X Development of data system interfaces between newly-installed solutions and other enterprise applications in use at client sites.
„X Data migration from legacy systems to newly installed ERP and LMS solutions. This may include analysis, development, use of SQL and ETL tools, etc.
„X Troubleshoot and resolve client and product issues; Document issues and resolutions in enterprise knowledge base
„X Collaborate extensively with all peers, product development, open source communities, and project/account managers
„X Develop technical specifications for client customizations, product enhancements, etc.
„X Work with product development and open source communities to design solutions that are robust and sustainable
„X Develop technical training materials and documentation.
„X Conduct system administration and technically oriented training at client sites or remotely using web conferencing tools as required.
„X Analyze technical trends and provide appropriate feedback to product development and other appropriate areas.
„X Work closely with engineers to specify and scope of new features and enhancements associated with custom client development
Supervisory responsibilities
The Technical Consultant is an expert individual contributor with no direct personnel responsibilities. This position requires a high degree of independence, initiative and self sufficiency. Strong team and collaboration skills are essential.
Desired Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university and 3-4 years related experience and/or training; or equivalent combination of education and experience.
Extensive experience using SQL in two or more of the following required: Oracle 8i or higher, MySQL, DB2, MSSQL 2K or higher
Individual must have strong working experience with the following technologies and platforms: PL/SQL, TSQL, ETL Programming, Java Web Applications Administration and Troubleshooting, Java development tools, Linux, Windows 2000 and up, Solaris, Tomcat, Apache, Websphere, OAS, CAS, LDAP, Load balancing appliances.
Experience in a self-directed work environment
Demonstrated ability to research and resolve problems using a variety of resources and tools.
Experience in a client facing role, i.e. technical support environment or equivalent consulting experience, is a plus.
Travel
While performing the duties of this job, the employee is expected to travel from 25 to 50 percent of the time. Domestic travel is common. International travel may also be required from time to time.
- Location: Scottsdale, AZ
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.