We are currently seeking to fill 2 positions, one position at each Phoenix & Mesa location. Positions are seasonal January - May 2010. Some positions may extend throughout the calendar year.
Training will be provided beginning November 16, 2009.
JOB DESCRIPTION:
Offering excellent service, following our company’s values and encouraging client relationships. The Receptionist is the first impression to the service we offer. The Receptionist maintains a professional appearance and demeanor in greeting and thanking the Client for their preference.
Duties:
• Maintains a neat & professional waiting area.
• Must greet clients within 15 seconds.
• Guides Clients to complete the sign-in sheet process and offers communication to assure the Client that excellent service will be delivered.
• Ensures that each Client completes a Client Profile & a Client Service Acknowledgement Form.
• Responsible for answering and routing all incoming calls and assists clients with the purpose of their call by providing information from sources such as tax software, Client file comments, general information, etc.
• Assigns and maintains temp ITIN/ ID # for clients with no ITIN/SS #.
• Scans necessary original docs of all TP files, as time permits
• Responsible for keeping stock of drinks offered to Clients such as coffee, cups, tea, etc. and keep that area sanitary.
• Responsible for efficient Call Log, recording minimum of 90% of all incoming and potential clients.
• Responsible for sending/receiving messenger/courier items and the incoming/outgoing mail distribution.
• Responsible for the Referral Program’s maintenance & procedures.
• Maintains a central location for Forms, supplies and filing system.
• Responsible for assisting all Staff with general office requests/duties, when time permits.
• Other duties, as assigned when time permits.
REQUIREMENTS:
1. Bilingual english/spanish
2. Microsoft Office experience
SALARY -
Salary starts at $10.00 per hour with a performance bonus paid at the end of the tax season/position. Training salary is $8.00 per hour. Also, there's potential to earn referral $$ for each individual you refer*.
BENEFITS -
1. Flex schedule
2. Free tax preparation for employees & family
3. Payroll direct deposit
4. Worker's compensation coverage
5. Costco club membership and more!!!!
APPLY AT:
For consideration, you MUST indicated your location preference & FT/PT availability and:
1. Send your resume via an attachement to the above email link OR
2. Fax your resume to (602) 841-0402
*restrictions apply.
- Location: Mesa & Phoenix Locations
- Compensation: $10 / per hour
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.