Job Title: Office Manager
Company: My Pet Market Tatum & Shea intersection (Paradise Valley / Phoenix)
Reports to: COO / Operations Manager
About Us:
We are a family-owned, eight-store local pet supply leader dedicated to high-level customer service and unique, natural pet products. We pride ourselves on being a trusted resource for pet parents in our community. Our small but mighty "superperson" office is the hub that keeps our retail locations thriving.
Job Summary:
We are looking for a versatile "Superperson" to manage our central office. This role is a blend of operational backbone and creative marketing spark. You will oversee all office functions, delegate tasks effectively, and lead our digital marketing efforts —all while supporting our store teams when they need a helping hand.
Key Responsibilities:
Office Hub Management: Oversee all daily functions including purchasing, receiving, online orders, and logistics labels.
Team & Culture: Manage new hire onboarding and coordinate our "employee feeding" program. Act as a back-up for store shifts when necessary.
Marketing & Digital Presence: Lead our social media (Facebook), e-blasts, monthly newsletters, and website updates. Manage promotions and special monthly specials.
Strategic Reporting: Prepare general reports for the COO and manage our Partner Relations Organizations.
Customer Loyalty: Oversee the "Special Order" and "Frequent Buyer" programs to ensure our high service standards are met.
Special Projects: Growth & Developments research and implementation as directed
Ideal Candidate:
You are a "superperson" who can jump from administrative reporting to creative marketing without missing a beat.
You are passionate about the local pet community and natural pet supplies.
You thrive in a small, fast-paced office environment and enjoy being the "go-
to" person for the team.
To Apply: Please submit your resume and tell us why you’re the perfect fit for our
My Pet Market family.