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Data Entry/Accounting Clerk/General Office/Technical CSR (Central Phoenix or slightly east of that area.)

Hello! I have been retired for almost two years now but looking to go back to work as soon as possible. I would only like to work in the East Phoenix, Central Phoenix or North Phoenix area. I am very reliable but can only work a day shift. I have experience in Accounting and office work and Technical Support Call Center Helpdesk for a major international credit card Processing company providing technical support in a high-volume call center environment for merchant credit card terminals. Also, I reset passwords for users and coached merchants around the United States on how to remedy Chargeback cases filed against them by credit card holders. I am not afraid to try something new and different from my previous experience, even something much more interesting. Please call or text me at show contact info . My updated resume is posted below and includes at least 10 years of experience as stated above. I am also an Army Veteran. Thank you and have a great day!



George A. Chlupsa
1520 W. Palmer Drive #1
Phoenix, AZ 85021
Cell: show contact info


HIGHLIGHTS OF QUALIFICATIONS

• Highly dependable, punctual, detail-oriented, analytical and efficient.
• Results-oriented, self-motivated, supportive team worker; committed and responsible.
• Problem solver; able to prioritize workload and meet deadlines.
• Thrive in a high-energy environment; Good oral and written communications skills.
• Excellent knowledge in Office 365 products including Excel, Word, PowerPoint, Access and Outlook.


RELEVANT EXPERIENCE

TSYS-GLOBAL PAYMENTS: 09/2015 to 04/2022---Technical Customer Service Representative II
 Performed advanced technical support for various credit card terminals for various merchants.
 Educated merchants on how to use Ingenico, Verifone, Dejavoo credit card terminals and how to run sales, refunds,
reversals, various reports and how to connect to phone line and internet processing connections.
 Customer Service for Chargeback and Reversal merchant bank account debits and educated merchants on how to dispute all debit charges from customers; instructed merchants on what type of documents to send to recover funds.

EXTENDED PERIOD OF NON-EMPLOYMENT: 6/2013 to 9/2015; This was a period of time that I took to travel and self-educate and to enjoy places other than Phoenix, AZ. I simply travelled a lot and read many books and enjoyed myself.

AZ STATE RETIREMENT SYSTEM: 12/2002 to 6/2013 --- Staff Accountant II
 Analyzed and reconciled accounts receivable subsidiary balances to the general ledger
 Analyzed and Reconciled Arizona State Retirement System employer retiree accounts for accuracy and timeliness
 Reconciled monthly general ledger accounts for service purchase revenue and Interest Revenue
 Developed audit procedures for PERIS data consolidation system through user acceptance testing and analysis
 Developed Standard Operating Procedures for various accounting functions and procedures including reconciling General Ledger Revenue accounts and Accounts Receivable Member Account Maintenance.

SAFEWAY, INC: 11/2000 to 12/2002—Staff Accountant II

 Produced and analyzed monthly Expense and Financial Analysis reports for each corporate department.
 Monitored, analyzed and reconciled General Ledger accounts for accuracy and completeness.
 Developed and maintained individual manager budgets for department managers using Microsoft Excel 97.
 Prepared monthly expense amortization journal entries for software maintenance and corporate benefits.
 Created and maintained monthly Corporate Expense Compare/Analysis Access database for corporate Vice-Presidents.
 Analyzed, interpreted and corrected complex General Ledger account journal entries including inter-company accounts for accuracy and completeness according to generally accepted accounting principles.
 Prepared multiple complex closing journal entries at month-end for Corporate Division.


ARIZONA DEPARTMENT OF EDUCATION: 2/1999 to 10/2000—Fiscal Services Unit Supervisor

 Supervised, instructed, trained and assigned tasks to other fiscal services personnel in the Child Nutrition Unit, the Accounts Receivable Unit, and the Travel Section for the Financial Services Division.
 Prepared federal reports on a quarterly basis for submission to the United States Department of Agriculture (USDA).
 Reviewed, compiled and input data claims, encumbrances, and transfers for all Child Nutrition programs.
 Balanced and reconciled monthly federal draws with AFIS reports.
 Reviewed and verified accuracy of all warrant (check) schedules prior to data input.
 Accounts Payable - Issued approximately $175.5 million in federal funds to accounts payable vendors.
 Accounts Receivable -Tracked, analyzed and reconciled advances and accounts receivable owed by recipients monthly.
 Reviewed and released input batches of other accounting financial services personnel.
 Prepared monthly grants tracking report for upper-management personnel.
 Analyzed and corrected departmental indirect costs for administrative and internal accounts for the Financial Services Division.


EDUCATION

Bachelor of Science, Accountancy, Arizona State University-West, May 10, 2001—ASU-West courses completed include 2 semesters of Intermediate Accounting, Principles of Financial Management, Cost Accounting, Accounting Information Systems, Accounting Technologies, Accounting for Income Taxes, Advanced Corporate-Partnership-Estate-Trust and Individual Taxation, and External Auditing. Completed a course in Forensic Accounting and Fraud Examination at Phoenix College.

Rochester Community College--Associate in Arts Degree (March 1988), Business Administration, Rochester, MN.

Computer Software Knowledge: Windows 10; Excellent working knowledge of Microsoft Office 365, including Access, Word, Excel, and PowerPoint.

REFERENCES

Human Resources
AZ State Retirement System
3300 N. Central Avenue
Phoenix, AZ 85012
show contact info

Human Resources
TSYS-Global Payments Solutions
8320 S. Hardy Drive
Tempe, AZ 85381
show contact info
  • OK for recruiters to contact this poster.

post id: 7736763876

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