CDSH has experienced agents in most verticals and supports small, medium and large organizations. CDSH is an American Business that specializes in the process of outsourcing with call centers in the US and Latin America. Our locations allow us to provide our clients with a wide variety of services with the greatest cost advantages.
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Outsourcing is becoming more widely accepted by all types of businesses, in fact, 56% of companies reported using it in a 2018/19 survey.
But if you’re new to outsourcing, it may still seem like a daunting concept. Let us help you gain a better understanding of the industry.
BENEFITS OF OUTSOURCING
• Cut costs and save BIG!
• No costly overtime
• live person 24/7
• Get access to skilled expertise
• Focus on core activities
• Better Risk Management
• Increasing in-house efficiency
• Run your business 24X7
• Staffing Flexibility
• Improve service and delight the customer
• Give your business a competitive edge
• See an overall profit increase in your business
Now that you know about benefits let me tell you about our services
• Telemarketing & Sales Services
• Customer Support Provider
Customer Loyalty Management
Retention and Cancellation
Product or Service Information
Warranty Related Queries
Service Dispatch and Deliveries
After Sale Support
Order Management and Pressing
• Back Office Services
Billing and Invoicing Service
Purchase Order Processing
Retail and ecommerce
Saving money and cutting costs isn’t the only reason to outsource your needs. It is about increasing the efficiency of your internal employees, maximizing flexibility and gaining a competitive edge over your competition.
To find out more please call us!