Do you love using Linux? Do you know what a LAMP stack is and how to use it? We want you to join our Support Department as a Technical Support Representative! We are a fast-growing company with a relaxed culture, looking for talented, customer service focused technicians to join our family.
If you're not local to Virginia Beach, VA but would love to work 10 minutes from the oceanfront in one of WalletHub's "Best Big Cities to Live in", come join us. New team members are offered a $1,000 Sign on bonus.
As a Technical Support Representative, you will:
Help our customers with their web hosting accounts via phone, tickets and live chats.
Walk customers through setup of email, cPanel, and FTP clients
Be a part of a collaborative team environment where you'll build on your technical skills to advance your career
Provide customer feedback to leaders to improve products, service, and customer satisfaction
Get extra cash with our performance and customer service based bonuses!
So, Why InMotion?
We're not your average call center; we like to have fun while working hard. Throughout the year you will find us at team building events, participating in volunteer activities in the community, out at the Food Trucks in the parking lot, and at our Summer and
Holiday events each year!
Biannual Profit Sharing
Wear jeans every day
Free weekly lunches
Opportunities for advancement at 90 days
Health, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off
What it takes:
Ability to troubleshoot technical issues with a helpful attitude and friendly disposition
Familiarity with Linux command line
Experience creating or hosting websites
Working knowledge of cPanel and WordPress preferred
Helpdesk or call center experience preferred
Do you feel like you need to brush up on some of your Linux or web hosting skills? We have a Technical Pipeline Program that is all online and self-paced, designed to help you prepare for our Technical Support Representative position.