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favorite this post Technical Support Representative (Virginia Beach) hide this posting unhide

3629 Sentara Way

(google map)

compensation: DOE
employment type: full-time

Do you love using Linux? Do you know what a LAMP stack is and how to use it?  We want you to join our Support Department as a Technical Support Representative! We are a fast-growing company with a relaxed culture, looking for talented, customer service focused technicians to join our family.

If you're not local to Virginia Beach, VA but would love to work 10 minutes from the oceanfront in one of WalletHub's "Best Big Cities to Live in", come join us. New team members are offered a $1,000 Sign on bonus.

As a Technical Support Representative, you will:

  • Help our customers with their web hosting accounts via phone, tickets and live chats.
  • Walk customers through setup of email, cPanel, and FTP clients
  • Be a part of a collaborative team environment where you'll build on your technical skills to advance your career
  • Provide customer feedback to leaders to improve products, service, and customer satisfaction
  • Get extra cash with our performance and customer service based bonuses!

    So, Why InMotion?

  • We're not your average call center; we like to have fun while working hard. Throughout the year you will find us at team building events, participating in volunteer activities in the community, out at the Food Trucks in the parking lot, and at our Summer and
  • Holiday events each year! 
  • Biannual Profit Sharing
  • Wear jeans every day
  • Free weekly lunches
  • Free VPS
  • Opportunities for advancement at 90 days
  • Health, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off

    What it takes:

  • Ability to troubleshoot technical issues with a helpful attitude and friendly disposition
  • Familiarity with Linux command line
  • Experience creating or hosting websites
  • Working knowledge of cPanel and WordPress preferred
  • Helpdesk or call center experience preferred

    Do you feel like you need to brush up on some of your Linux or web hosting skills? We have a Technical Pipeline Program that is all online and self-paced, designed to help you prepare for our Technical Support Representative position.

    Apply Here...
    • Principals only. Recruiters, please don't contact this job poster.
    • do NOT contact us with unsolicited services or offers

    post id: 6782110380



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