compensation: $16.11/Hr, Opportunity for 10% increase for bilingual skill, Uncapped monthly bonuses employment type: full-time
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Are you looking for a long-term career with a competitive salary and great benefits? Are you passionate about people and delivering an exceptional customer experience? This position is the right fit for you!
Apply today and get your career started as a Customer Service Associate or Bilingual Customer Service Associate with the nation’s largest non-bank mortgage lender. The start date for this opportunity will be the beginning of September. Enjoy a new facility with a large breakroom, games, and refreshments located conveniently in Chandler, AZ.
Building strong relationships and connecting with your customers
Answering in-bound phone calls from customers in regards to mortgage servicing
Assisting customers with payments, due date changes, and other loan maintenance
Conducting follow-up calls to examine and ensure a resolution
Remaining knowledgeable about home loan options, continuing education, and keeping customers well-informed
Celebrating success, enjoying your work, and collaborating in a professional environment
Make the most of our compensation, benefits package, position details, and perks:
If fluent in Spanish, potential for an additional pay increase
Uncapped monthly bonuses based on customer service
10 weeks of 1st shift paid training (paid at the same rate)
Medical, dental, and life insurance, PTO, holiday pay, 401K and tuition reimbursement
New facility, large break room with games and refreshment station
Complimentary coffee and tea for all team-members
1 + years of solid customer service experience
Retail/Serving is a plus
No call center experience required
High School Diploma or equivalent
A genuine ability to connect with customers and build strong relationships
Availability to work any 8 hour shift within hours of operation:
Monday – Friday 7:00am – 8:00pm
Saturday 8:00am – 12:00pm (1 to 2 Saturdays a month)
Apply now: A recruiter will reach out within 24-48 hours to answer any questions and to guide you through the interview process!
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers