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Restaurant Manager & Deck hands required (Mesa)
Nautical Bowls
Power Road near Power Road and Elliot
compensation:
Will be disclosed during the interview
employment type:
full-time
experience level:
mid level
job title:
Restaurant Manager & Deck hands required
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The Captain is the "Lead Operator" of Nautical Bowls. You are responsible for the total health of the business—from making the perfect bowl during a lunch rush to managing the P&L and building community partnerships. You are the face of the brand and the primary driver of both operational excellence and sales growth.
Key Responsibilities1. Hands-On Operations & Food Safety
Lead from the Front: Spend approximately 70% of your time "on the line," leading shifts, serving guests, and maintaining high-energy throughput.
Expert Compliance: Ensure 100% adherence to Maricopa County Health Department standards. Maintain your Certified Food Protection Manager (CFPM) status and oversee all food safety logs and audits.
Facility Care: Own the cleanliness and maintenance of the store. Act as the first responder for equipment issues (refrigeration, HVAC, POS).
2. Business & Financial Management
P&L Ownership: Manage Prime Costs (Labor + COGS). You are responsible for inventory orders, waste reduction, and optimizing labor hours against sales volume.
Administration: Manage weekly payroll submissions, scheduling, and budget tracking.
Reporting: Provide weekly performance summaries to the owner, highlighting wins, losses, and growth opportunities.
3. People & Culture
Talent Scout: Manage the full lifecycle of the "Crew"—recruiting, interviewing, onboarding, and training.
Development: Identify and train "Shift Leads" to handle daily tasks, allowing you time to focus on business growth.
Culture Keeper: Foster an uplifting, "others-first" environment. Host monthly crew meetings and quarterly team-building events.
4. Marketing & Community Growth
Local Outreach: Actively seek out and attend at least 3 community/Chamber events per quarter.
B2B Sales: Proactively cold-call and visit local businesses (gyms, offices, schools) to secure catering orders and "Spirit Night" partnerships.
Digital Presence: Partner with the corporate/ownership team to execute local social media and advertising strategies.
Qualifications & Requirements
Experience: 2–4 years of management experience in the restaurant/hospitality industry (QSR experience preferred).
Education/Certification: High School Diploma or equivalent; valid Food Protection Manager Certification.
Tech Savvy: Proficient with POS systems (Toast/Square), Excel/Google Sheets, and scheduling apps.
Physical: Ability to stand for long periods and lift up to 50 lbs (inventory).
Availability: Must be available for "peak" times (mid-day rushes) and have the flexibility to handle emergency operational needs.
Deck Hand
As a Deck Hand at Nautical Bowls, you are responsible for executing the daily duties necessary to operate a thriving, fun, professional, and welcoming Nautical Bowls!
A DAY IN THE LIFE
Greeting guests entering Nautical Bowls
Making bowls for each guest
Delivering a top-notch acai bowl experience
Answering phone calls and questions about the business
Stocking inventory and supplies
Maintaining cleanliness
Telling first-time guests about Nautical Bowls
Prepping product for each day’s service
Opening and closing Nautical Bowls
ALWAYS putting others first
Maintaining and representing the Nautical Bowls uplifting and fun culture
Leading by example
Representing and living the healthy and active lifestyle we passionately promote
WHO YOU ARE
You have an others first mentality
You represent and live the healthy and active lifestyle we passionately promote
You like to laugh, have fun, & work hard all at the same time
You are bubbly and outgoing
You create positive interactions
You have great communication skills
You are a fast learner
You are level headed
You speak with guests and answer the phone with a warm and friendly voice
You have a hard work ethic
You thrive at multitasking
You are a team player
You make friends easily
You are passionate about the Nautical Bowls brand and are excited to come to work
- Principals only. Recruiters, please don't contact this job poster.