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Customer Service Representative (Chandler)

chandler near arizona ave

(google map)

compensation: 12-14 DOE
employment type: full-time

We are a high-performance company looking for a highly motivated CSR to join our winning team. This is an excellent opportunity to become part of the leader in collision repair and take your career to the next level. We're looking for someone who can WOW every customer, efficiently complete administrative duties and work in cooperation with others to achieve common goals.


Education and Experience:

-High School Diploma or GED equivalent
-Two years of customer service experience required
-Administrative or similar staff support function a plus
-Administrative body shop experience a plus
-Outstanding customer service skills
-Ability to work in a high paced busy environment
-Enthusiastic, reliable, punctual
-Maintain a positive attitude
-A willingness to learn and go above and beyond
-Ability to work effectively as part of a team
-Accounts Receivables experience a plus
-Bilingual preferred but not required


Essential Functions:

-Greet and assist customers
-Answer phones
-Collect customer contact information
-Multitask
-Schedule estimate and repair appointments
-Coordinate rental vehicles and courtesy cars
-Communicate with insurers regarding deductibles, coverage, etc.
-Provide accurate information to customers about all aspects of the collision repair process
-Keep customers informed about their vehicle's repair
-Light Office Cleaning

This is an entry-level position
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7023867251

posted:

updated:

best of [?]