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General Manager needed for Pizza Restaurant (Phoenix)
Hungry Howie's Pizza and Subs a Simon Xpress LLC. company
2535 N Central Ave. Phoenix AZ 85004 near Corner of Central Ave. and E Virginia Ave.
compensation:
Salary to be negotiated if position is offered.
employment type:
full-time
experience level:
mid level
job title:
General Manager
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• Hire, train, coach, and supervise all team members.
• Create weekly schedules and manage labor costs.
• Conduct performance evaluations and corrective actions.
• Foster a positive, fast‑paced, team‑oriented environment.
2. Customer Service Excellence
• Ensure every guest receives friendly, accurate, and timely service.
• Resolve customer complaints professionally and promptly.
• Maintain high service standards.
3. Operations & Quality Control
• Oversee all aspects of pizza production, including dough, sauce, toppings, ovens, and prep lines.
• Ensure proper food rotation and freshness standards.
• Maintain compliance with health, safety, and sanitation regulations.
• Execute company policies and operational procedures.
4. Inventory & Supply Management
• Order food, beverages, packaging, and cleaning supplies.
• Track inventory, minimize waste, and prevent shortages.
• Maintain accurate records of usage.
5. Financial & Administrative Duties
• Manage cash handling, reconciliation, and POS accuracy.
• Monitor food cost %, labor %, and overall profitability.
• Review daily/weekly sales reports and implement strategies to improve performance.
• Ensure compliance with labor laws and company policies.
6. Marketing & Community Engagement
• Implement local marketing initiatives and promotions.
• Build relationships with nearby businesses and community groups to drive sales.
7. Hands‑On Store Support
• Assist with making pizzas, running ovens, cutting/boxing orders, washing dishes, and customer service.
• Step into any role to support the team during rushes or staffing shortages.
🧠 Required Skills & Qualifications
• 1–2 years of restaurant management experience (pizza experience preferred).
• Strong leadership and communication skills.
• Ability to multitask in a fast‑paced environment.
• Knowledge of food safety and sanitation standards.
• Basic financial understanding (P&L, labor %, food cost %).
💪 Physical Requirements
• Ability to stand for long periods.
• Lift up to 40–50 lbs. (dough trays, sauce buckets, etc.).
🎯 Performance Metrics
• Customer satisfaction scores
• Food quality and accuracy
• Labor and food cost control
• Sales growth and profitability
• Staff retention and training success
• Cleanliness and safety compliance
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