**Department:** Administration
**Reports To:** Office Manager or Department Manager
**Employment Type:** Full-Time
**Location:** 7310 W Roosevelt St, Ste A12, Phoenix, AZ 85043-2219
**Pay Rate:** $17
# Position Summary
The Office Assistant provides administrative and clerical support to help ensure the office operates efficiently. This position is responsible for data entry, answering and directing telephone calls, organizing and filing documents, maintaining accurate records, and assisting with general office duties.
The ideal candidate is organized, dependable, professional, and comfortable working with computers, handling confidential information, and communicating with employees, customers, and vendors.
# Essential Duties and Responsibilities
* Enter information into company databases, spreadsheets, and other systems accurately and promptly.
* Answer incoming telephone calls in a professional and courteous manner.
* Direct calls, take detailed messages, and provide general information when appropriate.
* Organize, scan, copy, file, and retrieve paper and electronic documents.
* Maintain accurate and orderly employee, customer, project, or administrative records.
* Review documents for completeness and report missing or incorrect information.
* Assist with preparing letters, forms, reports, labels, and other office documents.
* Receive, sort, and distribute incoming mail, packages, and office correspondence.
* Assist with outgoing mail and document delivery as needed.
* Maintain office supplies and notify management when additional supplies are needed.
* Keep office areas, files, and shared workspaces organized.
* Assist employees and managers with routine administrative requests.
* Protect confidential company, employee, and customer information.
* Perform other general office and administrative duties as assigned.
# Qualifications
* High school diploma or equivalent.
* Previous office, administrative, clerical, or data-entry experience preferred.
* Basic knowledge of Microsoft Office programs, including Word, Excel, and Outlook.
* Ability to operate standard office equipment, including computers, printers, scanners, and copiers.
* Strong typing, data-entry, and organizational skills.
* Ability to communicate professionally by telephone, email, and in person.
* Ability to follow instructions and complete assignments accurately.
* Ability to manage multiple tasks and meet deadlines.
* Dependable attendance and punctuality.
* Bilingual English and Spanish skills are preferred but not required.
# Knowledge, Skills, and Abilities
* Strong attention to detail and accuracy.
* Professional telephone etiquette.
* Effective written and verbal communication skills.
* Ability to maintain organized paper and electronic filing systems.
* Ability to work independently and as part of a team.
* Ability to handle sensitive and confidential information appropriately.
* Ability to prioritize assignments in a busy office environment.
* Willingness to learn new software, procedures, and administrative processes.
# Physical Requirements
* Ability to remain seated and work at a computer for extended periods.
* Ability to stand, walk, bend, reach, and perform repetitive hand movements.
* Ability to occasionally lift and carry office supplies, files, or boxes weighing up to 25 pounds.
* Ability to communicate effectively in person and by telephone.
# Work Environment
This position primarily works in a professional office environment. The employee will regularly use computers, telephones, printers, scanners, copiers, and other standard office equipment.
# Equal Employment Opportunity
Vezina Industries, Inc., is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable federal, state, or local law.
# Acknowledgment
This job description summarizes the general duties and responsibilities of the position. It is not intended to contain a complete list of every task that may be assigned. Duties and responsibilities may be modified based on the needs of the company.
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