Business operations professional with 10+ years of leadership experience seeking a new opportunity. Expertise includes:
• Managing teams of up to 65 employees
• Process improvement & SOP development
• Business operations & organizational leadership
• Employee training & performance management
• Customer service leadership
• KPI development & reporting
• Digital transformation & workflow automation
• Business systems implementation
• English & Spanish bilingual
Seeking full-time opportunities in Operations Management, Customer Service Management, Business Operations, Office Management, or General Management.
Please reply through Craigslist to request my full resume and contact information.